Shipping Policy

Thank you for choosing RTN SPORTS. We are committed to delivering your custom sportswear orders safely and on time. Please review our shipping policy below.


1. Order Processing Time

All RTN SPORTS products are custom-made according to your approved designs and specifications.

  • Production begins only after design approval and payment confirmation.

  • Standard production time: 2–4 weeks (depending on order size and complexity).

  • Large bulk orders may require additional time.

Customers will be informed of the estimated production timeline before order confirmation.


2. Shipping Time

Shipping times vary depending on destination and shipping method.

  • Express Shipping: 3–7 business days

  • Standard Shipping: 7–14 business days

Delivery times may vary due to customs clearance, local regulations, or unforeseen delays.


3. Shipping Charges

Shipping costs are calculated based on:

  • Order weight and size

  • Destination country

  • Shipping method selected

Shipping charges will be communicated before final order confirmation.


4. International Shipping & Customs

RTN SPORTS ships worldwide.

For international orders:

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

  • We are not responsible for delays caused by customs authorities.


5. Tracking Information

Once your order is shipped, you will receive tracking details via email or WhatsApp (if provided).


6. Incorrect Address

Please ensure your shipping address is correct before confirming your order.

RTN SPORTS is not responsible for:

  • Delays caused by incorrect or incomplete addresses

  • Additional shipping charges due to address corrections


7. Lost or Damaged Shipments

If your shipment arrives damaged, please contact us within 5 business days and provide clear photos of the packaging and products.

If a shipment is lost in transit, we will coordinate with the shipping carrier to investigate the issue.


8. Contact Us

For any shipping-related inquiries, please contact:

RTN SPORTS
Airport Road Kapurowali 51310
Sialkot – Pakistan
📞 +92-304-0901980
📧 sportsrtn@gmail.com

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